Sarah Chen, CSA

I've spent the last 12 years working in home health and aging-in-place solutions, helping hundreds of families navigate the challenges of senior care. My journey into medical alert systems began when I was working as a home health coordinator and saw firsthand how quickly a fall or medical event can change a senior's life — and how a simple alert device can make all the difference.

As a Certified Senior Advisor, I bring both professional expertise and personal passion to every review I write for SeniorAlertGuide. I don't rely on spec sheets or press releases — I personally order, unbox, set up, and live with every medical alert system we review for a minimum of two weeks. I test response times at different hours of the day, evaluate fall detection accuracy with controlled tests, and assess the real-world usability of caregiver apps.

My goal is to give you the same honest advice I'd give my own family. No brand pays for our reviews, and I call out the downsides just as clearly as the strengths. If a system isn't worth your money, I'll tell you — and I'll tell you what to buy instead.

When I'm not testing medical alert systems, you'll find me volunteering at our local senior center, hiking with my dogs, or researching the latest in aging-in-place technology.